As of this morning, all of my books have been removed from Barnes & Noble. I am still waiting for an explanation as to why.

I have only received two emails from Barnes & Noble’s Nook Press regarding this matter.

The first email arrived on Monday, telling me my account was on hold. It instructed me to contact them “for information on why your account has been placed on hold and to discuss any necessary next steps to reactivate your account.”

I was clearly led to believe I simply needed to take some steps in order to reactivate the account. But what steps?

After I contact them, I received an email the following day—yesterday. It did not include any steps to rectify any problem—instead, it informed me my account had been terminated. According to this second email, “We have determined that many of your titles available for sale are in violation of our Content Policy.”

At the time all this was happening, I was hearing from other authors who claimed their NookPress accounts were also being closed, and it is all about an erotica purge. They explained, even if a publisher no longer had erotica published, accounts were being closed.

But perhaps it was all a coincidence—for me and them.

I never meant to suggest Nook Press considered Haunting Danielle erotica—yet I did believe the termination had something to do with past erotica content by the publisher, as the other authors claimed.

So, if not erotica, what else is in their updated Content Policy? I took a closer look and discovered it is a violation for the author to include any hyperlinks or contact information in the eBooks. It has always been standard practice to include a link to an author’s newsletter—and even the standard eBook creation software inserts a hyperlink to the publisher’s website.

In the past, it has always been understood to never include links to competitive stores, but the others links were typically accepted. Was it about hyperlinks or past erotica?

Unfortunately, NookPress never gave me those steps they said they would be sending—the steps to put the account in compliance. Instead, they simply terminated. So, I don’t really know if it was about hyperlinks or past erotica.

Either way, I am moving on. I have a new book to write and another to get off to my editor. You can still find my books at Amazon, Kobo, Smashwords and iTunes.

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4 comments on “Update on NookPress Termination

  1. Erin

    It’s isn’t your hyperlinks, I promise. Respond to the terminated account email, tell them to pull their heads out of their own rear ends, and they should put everything back. It’s ridiculous that you have to go through that step, but it is fairly simple to do. Good luck!!

    1. Bobbi Holmes Post author

      Thank you. In my gut, I believe it is about the past erotica. I wrote them again this morning. I will see if they respond.

      Good luck to you too! Write on!!!!

  2. Penny

    Bobbi I just texted Barnes and noble and they told me they are still selling your books and have no knowledge of a termination of your books then sent me a link to show them. I’m not sure what’s going on but they apologized for any inconvenience. I told them they were going to lose a lot of customers. Penny

    1. Bobbi Holmes Post author

      Penny, just a few minutes ago I received the following email from them:

      Dear Bobbi Holmes,
      Your NOOK Press account has been reactivated. Over the next 24 to 72 hours your NOOK Books will be back on sale in the NOOK Bookstore.
      Please email us using this form with any questions you may have.
      Sincerely,
      The NOOK Press Team

      So obviously it was terminated…while I appreciate the fact they have reactivated the account, they still have not offered an explanation as to why they terminated it in the first place.

      Also interesting they denied it had been terminated…

      Bobbi

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